SHIPPING & DELIVERY
Questions about your delivery? First check the delivery time of your product. Below you'll find an overview of the different products and delivery times.
In stock
Orders that are in stock and placed before 23:59 are delivered within one to two working days via PostNL or GLS. You'll receive a track & trace code the same day to follow your parcel.
Not in stock?
Besides our in-stock inventory, we also have external stock. The delivery time is shown for each product at availability. If you place an order with multiple products and one or more products have a longer delivery time, that delivery time applies to the entire order.
If you'd like to receive the product or products with a shorter delivery time sooner via a partial shipment*, or if you have any other questions, please contact our customer service.
*: partial shipment is possible for an additional fee of €6.95 (NL) or €7.95 (BE)
Punching bags & puzzle mats
Punching bags, puzzle mats and packages with non-standard dimensions or weight are shipped via an external courier service. This courier service works like DHL with a tracking code to follow your order. Delivery time is 1 to 2 working days.
Different delivery times apply for orders outside the Netherlands and Belgium. Via the track & trace code you'll find current information regarding your parcel's delivery time.
SHIPPING COSTS
Delivery in the Netherlands, Belgium and Germany: all orders from €100.00 and under 23 kg are shipped free. For orders under €100.00 we charge €6.95 in the Netherlands and €7.95 in Belgium and Germany for shipping. For orders over 23 kg or non-standard formats (punching bags & puzzle mats) we charge €29.95 in the Netherlands and €49.95 in Belgium and Germany for shipping. These orders are delivered by an external supplier by appointment.
You can pick up an order at any time completely free from our warehouse, regardless of size or weight.
RETURNS
Orders can be returned within 30 days of purchase in the original packaging. Groin guards and mouthguards cannot be returned for hygiene reasons unless the packaging is unopened. Return shipping costs €6.95 in the Netherlands and €7.95 in Belgium. The purchase amount will be refunded to your account within 10 working days.
When returned items arrive at our warehouse, we check all returns. If we determine that a product has been used/damaged/washed, has no labels, or has no packaging, we may decide not to accept the return. In this case we'll always contact you. We'll send the return back at the customer's expense, given the risk of a damaged return.
To request a return click here
